We accept the following forms of payments:
PayPal
VISA/MASTERCARD
Make sure you have entered the correct information. You may have entered the wrong security code. Check your code at the online bank or by contacting your bank office.
3D-Secure is a security solution for card payments online. It has been developed by Visa and MasterCard to identify cardholders when shopping. After the consumer has filled in their card details, they are identified by receiving a code that only the cardholder knows. With 3D-Secure it is the card-issuing bank, and not the sales company, which carries the financial risk of possible fraud. Identification with 3D-Secure is included as standard for all card payments with Auriga ePayment.
Your order will be shipped from us within 1 -5 business day. Because we know that waiting for an online order can feel like an eternity. So, at PINK CLOSET we want you to get your new jewelry fast.
But please note that delivery time can vary depending on which delivery option you choose. With Express Delivery, your order only takes 1-2 business days. With standard delivery, it normally takes between 2-8 business days.
We’re very sorry if you didn’t receive an order confirmation. Please send us an e-mail to pinkclosetusinfo@gmail.com and include your information and we will send you a new e-mail confirmation. Make sure you have entered the correct e-mail address.
All shipped orders cannot be cancelled. If you wish to cancel your order, let us know as soon as possible by sending us an email to pinkclosetusinfo@gmail.com and we’ll do what we can.
If you are not 100 % satisfied with your purchase, neither are we and you are therefore more than welcome to return products that are in original condition within 30 days after you have received your order. All returns are normally processed and refunded within 10-30 days from the day you send it back.
We are committed to prepare and send all our products in perfect condition. But if you receive a wrong or defective product, please contact us at pinkclosetusinfo@gmail.com.com and we’ll help you.
Include:
– If it’s a defective product please include a picture of the jewelry
– If you are missing a product please include your order number and state which product is missing